Provision a customer display

A customer-facing display (CFD) is a second screen turned toward the guest that mirrors the current sale, then collects the tip and signature at payment. You provision it much like a register: open the display's provisioning screen, enter a pairing code, and pair it to a POS station at the same location.

Before you start

Create a Customer Display station in the back office under Devices & Hardware.
Put the display device on the same network as the register.
Have the register handy — the pairing code is generated there or from Devices & Hardware.

Steps

Open the display provisioning screen — On the display device, open the customer display provisioning page. It shows “Provision this display”.
Get a pairing code — On the POS register, open Settings → Displays and show the pair code, or mint one from Devices & Hardware.
Enter the code and tap Pair — Type the pairing code on the display and pair it to the station.
Confirm the connection — On the register, Station Center should show CFD · Online for the paired display.
Test with a sale — Ring items on the register and confirm they appear on the display as you add them.

Common mistakes

Pairing with a POS station code instead of a Customer Display station.
Putting the display on guest Wi-Fi that isolates devices, so it never connects to the register.

Troubleshooting

The display stays on the welcome screen after pairing.

Finish pairing from the register, confirm Station Center shows CFD · Online, and ring a test item — the cart should appear on the display.

The pairing code is rejected.

Codes are short-lived and uppercase; generate a fresh one and enter it promptly.

When to contact support

The display pairs but repeatedly drops during service.
You need to reassign a display to a different register.